The Q-Factor
The Q-Factor is your quality advantage. It’s your investment in standards and quality systems that makes you different and in demand.
LEARN MOREDifferent Types of Quality Management Systems
That you can implement in your business John Ruskin, the acclaimed art critic, once said, “Quality is never an accident. It is always the result of intelligent effort.” Although he was referring to the quality of art, his statements reflect the truth about quality in all facets of life, including business. A business that consistently […]
What are the Steps for Implementing a Food Safety Management System?
The World Health Organisation (WHO) reported in 2016 that 10 percent of people get sick each year from eating contaminated food, with 420,000 of these people ultimately dying from this contamination. Food contamination is a persistent concern for food-processing businesses. One case of food poisoning can mar a business’ reputation and fester like an open […]
How Can Implementing a Quality Management System (QMS) Reduce My Business Costs?
Brian Solis, a popular digital analyst and public speaker, once said, “Customer centricity is a culture of putting the customer at the center of everything you do.” A business will not survive if it does not create this culture of “customer centricity” and this fact forms the premise of a Quality Management System (QMS). Simply […]
Achievements of CROSQ in Setting the Quality Policy Agenda for the Caribbean
It is important for Caribbean nations to meet globally accepted quality standards, especially in the sectors that generate the highest revenue regionally (agro-processing and tourism). In the Caribbean, there is an observed gap in the development of a quality infrastructure with some nations lagging behind the rest of the world with the ubiquitous implementation of […]
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Tourism Standards Factsheet
