The Q-Factor

The Q-Factor is your quality advantage. It’s your investment in standards and quality systems that makes you different and in demand.

LEARN MORE

Learn. Grow. Do better. Be Better.

10 Ways to Boost Employee Involvement and Buy-in for your Quality Improvement Programme

Quality standards are the cornerstone of a successful multinational business.  However, meeting the requirements of standards bodies often requires the creation and implementation of an internal Quality Improvement Programme (QIP). All employees play a vital role in the success of a QIP, so understanding how to motivate them to be engaged is important. Here are […]

What are the Steps for Implementing a Quality Management System

The International Organization for Standardization (ISO) creates and monitors the correct implementation of international quality standards. There are different suites of standards that govern quality in various sectors. ISO 9000:2015 is the most recent ISO standard that “specifies the terms and definitions that apply to all quality management [systems]”.

NQIs in the Commonwealth

A National Quality Infrastructure (NQI)is national framework that guides the production of local goods and services based on agreed standards that follow international benchmarks.  Simply put, itis a network of interconnected and interdependent public and private organisations, responsible for ensuring the quality, safety and environmental soundness of goods, services and processes in a country.   The […]

Growing Demand for Your Products and Services with Standards and Quality

Understanding how to increase product demand is an ever-present concern for entrepreneurs. It is the primary reason millions of dollars are spent on marketing managers and advertising campaigns. However, the truth is that shoving money into marketing will not help your business if you cannot consistently produce high quality products. Consumers demand quality and will quickly switch their loyalty when it is not provided. Standards and quality systems are crucial for increasing product demand and gaining consumer confidence.

A Closer Look at the Components and the Stakeholders of an NQI

A National Quality Infrastructure (NQI) plays a pivotal role in creating the framework for countries to effectively compete in the global marketplace. Effective implementation of an NQI requires collaboration among key stakeholders to efficiently develop and execute each of the three