Quality is the hallmark of any successful business. Some businesses that attempt to compete exclusively on price can fail; but businesses that focus on quality develop a loyal customer base that keeps their doors open in the long-term.  Here are five ways quality certification has helped some Caribbean small businesses reach new markets. Your business […]

Six Sigma is a quality assurance strategy used by many leading global companies such as Amazon, the Ford Motor Company and Dell. It is called Six Sigma because of the strategy’s heavy dependence on statistical tools. The name refers to six standard deviations between average and acceptable limits based on the bell shaped curve. A […]

Product certification and process certification have different roles in the quality assurance process. The former demonstrates that a product has passed quality assurance and testing which meet the relevant local or international standards. Additionally, the product certification process “involves assessing the manufacturer’s production systems and facilities, and selecting representative samples of finished products for testing […]